Privacy Policy
Application Hexey VPN · Effective: 27 September 2026 · Translated from the Thai original, which prevails if the two differ.
Hexey VPN (“we”, “the app”) is a VPN application that connects over SSH/SSL/OpenVPN for privacy when you use the internet. We take the protection of our users' personal data seriously. This policy explains what we collect, how we use it, and what we disclose when you use Hexey VPN.
1. Information we collect
We designed the app to collect only what it needs to provide the service:
| Type of data | Details / purpose |
|---|---|
| Advertising ID | Collected automatically through Google AdMob and Google Firebase Analytics to show ads, limit how often an ad is shown, and measure results. You can reset or delete this ID in your device settings. |
| App device ID | A random ID the app generates itself (not the IMEI, your phone number or a hardware serial number). It ties your remaining usage time and ad rewards to this install, and registers the device so that data exchanged with our servers can be encrypted. |
| Technical device and app data | Device manufacturer, Android version, app version and remaining usage time, to deliver the correct configuration files, manage free usage time, and see which devices the app runs on overall. |
| Connection status | The name of the server and profile you are connected to, sent encrypted, to show how many users are online on each server. |
| Ad viewing data | Ad events (opened, shown, rewarded, or failed to load, with the error message from the ad system), linked to the app device ID, to credit reward time correctly, prevent reward fraud, and fix ads that fail to load. When you watch an ad through to its reward, Google AdMob sends a confirmation with the app device ID to our server. |
| Crash reports | Through Google Firebase Crashlytics when the app crashes or hits an error: error details (stack trace), device model, operating system and app version, and the app's technical log lines, to find and fix bugs. |
| App usage statistics | Through Google Firebase Analytics, such as app opens and time in the app, to improve the app. |
| IP address | Our servers see your IP address when the app connects, and use it to limit request rates and prevent abuse. |
| VPN connection data | Your traffic passes through our servers to create the tunnel. We do not store the websites you visit, the content you send or receive, or browsing logs. |
We do not collect information that directly identifies you, such as your name, email address, phone number, location (GPS), contacts, or private files on your device.
2. How we use information
- To provide the VPN connection and keep it stable
- To deliver up-to-date server settings and profile lists
- To show ads and limit how often they appear, through Google AdMob
- To manage free usage time and related features
- To confirm rewards from watching ads and prevent reward fraud
- To show how many users are online on each server
- To improve the app's performance and stability, and fix crashes
- To prevent abuse and keep the service secure
3. Sharing with third parties
We do not sell users' personal data. We use the following third-party services, which may process data under their own policies:
- Google AdMob — to show ads; may access the device's Advertising ID. See Google's Privacy Policy. Users in some regions, such as the European Union and the United Kingdom, see a consent form from Google about ads before any ad is shown.
- Google Firebase Crashlytics and Firebase Analytics — crash reports and app usage statistics. See Firebase privacy and security.
4. Permissions the app requests
| Permission | Reason |
|---|---|
| VPN connection (BIND_VPN_SERVICE) | Create the VPN tunnel, the app's core function |
| Internet / network state | Check and manage the connection |
| Notifications (POST_NOTIFICATIONS) | Show connection status and announcements from the app |
| Foreground service | Keep the VPN connection running while in use |
| Exact alarms (SCHEDULE_EXACT_ALARM) | Android 14 and later require this permission for the kind of VPN service the app uses. The app does not use it to set alarms or schedule timed work |
| Keep the device awake (WAKE_LOCK) | Keep an SSH connection running while the screen is off |
| Ignore battery optimisations | Keep the connection stable (optional) |
| Advertising ID (AD_ID) | Let Google AdMob and Firebase access the device's Advertising ID |
5. Storage and security
We store and process data according to security standards as far as we are able. Configuration data is encrypted in transit, and we keep data only as long as the service needs it.
6. Children's privacy
This app is not directed at children under 13, and we do not knowingly collect personal data from children.
7. Changes to this policy
We may update this policy from time to time. Changes take effect when they are published on this page with a new effective date. Continuing to use the app means you accept the updated policy.
8. Contact us
If you have questions about this privacy policy, contact:
Email: [email protected]